Welcome to the Oat Ren LLC website. This website is operated by Oat Ren LLC (hereinafter referred to as “we” or “the Company”). These terms apply to all users who access the website, browse products, place orders, and use related services. By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree to these terms, please discontinue use of the website.

  1. Products and Services

Oat Ren LLC primarily sells clothing for middle-aged and elderly individuals, cotton socks, and thermal underwear. We strive to ensure the accuracy of product descriptions, images, prices, and product information; however, display variations across different devices may occur, and the actual color or appearance of products may differ slightly from what appears on your screen.

We reserve the right to modify product information, adjust prices, update inventory, or discontinue the sale of specific products to the extent permitted by applicable law. Product availability is subject to the information displayed on the website and the order confirmation details.

  1. Purchasing and Billing Terms

This website operates on a one-time purchase model and does not offer automatic renewal subscription services.

When you place an order on this website, you are purchasing specific products rather than subscribing to an ongoing service. Each order constitutes an independent transaction; this purchase will not automatically generate subsequent orders or recurring charges.

Product Prices: Product prices are determined by the amount displayed on the checkout page at the time you place your order.
One-time Payment: The payment amount you authorize applies only to the current order, covering the product cost, applicable taxes, shipping fees, and any other charges clearly listed on the checkout page.
No Automatic Renewal: We will not automatically charge you monthly fees, annual fees, or other subscription costs based on a single purchase.
Order Confirmation: Submitting an order does not necessarily mean the order has been accepted. We may cancel orders for valid reasons, such as insufficient inventory, payment verification failure, errors in pricing or product information, or suspected fraud.
Refunds and Cancellations: Matters regarding refunds, order cancellations, and returns are governed by the refund and return policy published on this website and are subject to applicable law.
3. Payment Terms

We accept credit cards, debit cards, and other payment methods displayed on the checkout page. All payments must be made via valid payment channels.

You agree to provide true, accurate, and complete billing information and contact details, and to ensure that you are authorized to use the selected payment method.

The order amount will be clearly displayed on the checkout page. Applicable sales tax, shipping fees, and other charges will be itemized as clearly as possible prior to order placement. Unless otherwise required by law or agreed upon by both parties, you are required to make payment in the amount shown at the time of order confirmation.

We may suspend processing or cancel an order if payment is not authorized, the transaction fails, or there is a reasonable security risk. For orders where payment has been collected but the order is subsequently cancelled, refunds will be processed in accordance with applicable laws and our refund policy.

  1. Order Processing and Delivery

We will arrange for order processing upon receipt of a valid order and confirmation of payment. Delivery coverage, estimated delivery times, shipping costs, tracking information, and procedures for handling delays are governed by the shipping policy published on the website.

Delivery times are reasonable estimates and do not constitute an absolute guarantee unless we have explicitly made a binding commitment to that effect. We will bear liability for delays caused by weather, natural disasters, carrier delays, customs inspections, or other events beyond our reasonable control only to the extent required by applicable law.

  1. Returns and Refunds

Procedures regarding returns, exchanges, refunds, and damaged goods are governed by the refund policy published separately on this website.

If the items you receive have quality issues, are incorrect, or are damaged during shipping, please contact customer service promptly and provide your order number along with relevant supporting documentation. We will verify the situation and provide an appropriate solution in accordance with applicable policies and laws.

Nothing in these terms excludes or limits any non-waivable statutory rights to which consumers are entitled under applicable law.

  1. Intellectual Property

All content displayed or provided on this website—including but not limited to the website name, trademarks, brand logos, product images, text descriptions, page designs, graphics, icons, website layout, and other original content—is the property of Oat Ren LLC or the respective legal rights holders and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, publicly display, sell, or otherwise commercially use the protected content of this website without our prior written permission, except as expressly permitted by law.

You may browse this website and use its standard shopping functions for personal, non-commercial purposes. Purchasing products does not grant you ownership of, or a license for the commercial use of, the website’s trademarks, images, designs, or other intellectual property.

If you believe that content on this website infringes upon your intellectual property rights, please contact us using the details provided in these terms and provide proof of your rights along with a description of the infringing content.

  1. Acceptable Use

You may use this website for lawful personal shopping, product browsing, order inquiries, and customer service communications.

When using this website, you agree to:

Comply with applicable federal, state, and local laws and regulations.
Provide truthful and accurate order and account information.
Refrain from interfering with the normal operation of the website or the use of the website by other users.
Refrain from using payment, return, or refund services in a fraudulent, misleading, or malicious manner.
Refrain from unauthorized access to website systems, accounts, or backend data.
Refrain from infringing upon the intellectual property rights or other legal rights of the Company, other users, or third parties.

  1. Prohibited Conduct and Consequences of Violations

The following actions are prohibited on this website:

Placing orders using a false identity, misappropriated payment information, or other fraudulent means.
Using automated programs, bots, or malicious scripts to scrape website content, interfere with website services, or perform unauthorized operations.
Uploading or distributing malware, or attempting to compromise website security or gain unauthorized access to systems.
Unauthorized copying, selling, or commercial use of website content.
Abusing after-sales services through false representations, malicious refund requests, or other improper means.
Engaging in activities that violate applicable laws or infringe upon the legal rights of others.

If we have reasonable grounds to believe that a user has violated these terms, we may take appropriate measures based on the nature of the violation, including refusing or canceling orders, restricting access to the website, suspending or terminating accounts, and taking necessary legal action to the extent permitted by law. For orders that have been paid for but not yet fulfilled, we will handle them in accordance with applicable laws and relevant order policies; we will not impose improper restrictions simply because a user has filed a legitimate complaint or exercised their consumer rights as permitted by law.

  1. Third-Party Services

This website may utilize third-party payment processors, logistics carriers, website hosts, and other service providers to support order processing, payment, product delivery, and website operations.

Third-party services may be subject to their own terms of service and privacy policies. While we do not control the entirety of the operations of websites or services run independently by third parties, this does not absolve us of liabilities we are required to bear under applicable laws.

  1. Disclaimer

To the maximum extent permitted by applicable law, this website and its related services are provided on an “as-is” basis. We strive to ensure the website functions properly and that product information remains accurate; however, we do not guarantee that the website will be free from interruptions, technical glitches, or information errors at all times.

Nothing in these terms excludes liability for product quality, consumer protection obligations, or other statutory duties that cannot be excluded under applicable law.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, Oat Ren LLC shall not be held liable—to the extent prohibited by law—for any indirect, incidental, special, or consequential losses arising from a user’s improper use of the website, violation of these terms, or events beyond our reasonable control.

To the extent permitted by law, the scope of our liability regarding claims directly related to an order will be determined based on the specific facts, applicable laws, and the nature of the order.

These terms do not limit liability arising from fraud, willful misconduct, negligence that cannot be excluded by law, non-waivable consumer rights, or other liabilities that cannot be excluded under the law.

  1. Dispute Resolution

In the event of a dispute between you and Oat Ren LLC regarding this website, the purchase of products, or these terms, both parties shall first seek a resolution through friendly consultation.

You may contact us to outline the nature of the dispute, the order number, and your preferred resolution method.

If the dispute cannot be resolved through consultation, either party may file a lawsuit with a court of competent jurisdiction in accordance with applicable law, or—where both parties have validly agreed to do so—opt for mediation or other dispute resolution methods. Unless otherwise agreed upon by the parties in a lawful and valid manner, these Terms do not require consumers to resolve all disputes through binding arbitration, nor do they deprive consumers of their statutory rights to pursue litigation.

  1. Governing Law and Jurisdiction

These Terms are governed by applicable U.S. federal law and the laws of the relevant state. The specific state law applicable shall be determined based on Oat Ren LLC’s actual place of incorporation, business operations, transaction details, and applicable conflict-of-law rules.

Disputes arising from these Terms shall be resolved by courts of competent jurisdiction. These Terms do not exclude mandatory consumer protections or jurisdictional rights available to consumers under applicable law.

  1. Amendments to Terms

We may update these Terms based on business needs, website functionality adjustments, or changes in laws and regulations. Updated Terms will be posted on this website, indicating the effective date.

For material changes requiring separate notice or user consent under the law, we will proceed in accordance with applicable legal requirements. Your continued use of the website after the updated Terms take effect will be subject to the updated Terms, to the extent permitted by applicable law.

  1. Severability

If any part of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that part shall be limited or severed to the extent necessary, and the remaining provisions shall continue in full force and effect to the extent permitted by law.

We are committed to providing customers with clear, transparent shopping policies and reliable customer service. Thank you for choosing Oat Ren LLC.